Frequently Asked Questions
Everything you need to know about your Obroi experience.
What is the typical shipping timeframe for an Obroi order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply access our online portal, print your prepaid return label, and drop the package at any authorized carrier location. Items must be unworn with tags attached.
What materials are used in Obroi garments?
We prioritize premium, sustainable fabrics including organic cotton, recycled polyester, and ethically sourced wool. Detailed material compositions are listed on each individual product page.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Do you offer international shipping?
Yes, Obroi ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
